30 Day Unlimited Calls & Texts + 32GB $4.90 for First Month @ Kogan Mobile
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Seems Kogan's 32GB plan new customer offer is back. Or maybe it never disappeared, got this via a Google ad but can't find it otherwise. Expiry date is based on Google ad since there doesn't seem to be one on the page for the deal, only the voucher, but 1 month before the voucher is consistent with what they did in the past anyway.
Before using Kogan, you may want to read the previous discussions e.g. https://www.cheapies.nz/node/21976 and https://www.cheapies.nz/node/21580
The unique Kogan Mobile voucher included as part of this product is non transferrable and cannot be redeemed for cash. Voucher expires at 11:59pm NZST on 30/06/2020. A Kogan Mobile SIM card is automatically included with a purchase of this plan. SIM delivery takes up to 14 working days, after which you can activate your plan. Activation must be made before the voucher expiry date. Voucher does not apply to subsequent recharges. Voucher cannot be used in conjunction with any other vouchers or promotional offers. For information about how to use Kogan Mobile vouchers, click here.
So looks like people will have been using it for nearly a year unless they crack down on people just using a new SIM.
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When did you 2 order? I ordered their Cyber Monday special on the 6th and just realised I'm fairly sure I had the same problem. I ordered from Dick Smith, in my order details I can contact Dick Smith which is how I contacted them.
Note as below, Dick Smith seem to send an "Order dispatched" email, or at least they did in October. So if you ordered from Dick Smith and didn't receive one, you may have the same problem. No idea what happens when you order from Kogan. Sorry.
- +1 vote
Same here ,pretty Shonky outfit.They make it very difficult to contact them as you seem to go through a series of hoops or more like loops.
Kogan Mobile NZ is pretty unreliable. I'd stay away from them if you are counting on using it for a visiting mate.
Letter/SIM takes ages to arrive, I had issues activating the voucher code, spent an hour talking to CSR and then took even longer to actually get data working.
Kogan Mobile NZ needs to send SIMs from NZ, not Australia.
Fairly sure they are, or at least were in October. I ordered on the 18th, the SIM cards were dispatched on the 21st as per the email received (and the stamp on the envelope), and I received it on the 24th.
And it looks like a typical NZ Post Candida prepaid envelope, well with a Kogan mobile logo at the top left and my address is Name, Street, Suburb, NI then my post code on the right. (So it ha no Auckland even though it was in the address I provided them.) At the back "Place in any NZ Post mailbox for delivery" with a NZ PO Box (91-204 / Kogan Mobile Returns c/o Brightpoint NZ).
That said, I still haven't received the SIM I ordered on the 6th. It's Christmas so I didn't think much of it but it is a very long delay. More to the point, I also never received an "order dispatched" email. So I figure they never actually sent my SIM like Firemann.
Their website is confusing. It says dispatched on the 6th. But it says order dispatched 18th for my previous order too which I'm fairly sure is wrong as per above. I think this may be when they sent the voucher and their site can't cope with 2 different dispatch dates or something. (This is Dick Smith.)
Anyway I sent them an email, will see what they say. Provided it arrives by the end of the year I don't care.
Ordered mine from Dick Smith NZ on 02/12/19 for the 32GB. Didn’t receive mine so I contacted DS customer service and they sent me two new sims through Kogan NZ on 14/12/19 and arrived today 19/12/19. I can confirm that the sims are dispatched from NZ and not AU. Brightpoint is the distribution company used to sent out the sims.
OzBargain
ChoiceCheapies
CheapCheapLah
Some new info. Be careful, they have not sent me a sim with this one, even though it is meant to be a part of the package. It took time to even find out that the card hasn't been sent.