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Hi Missbambam, have you contacted our support?

It's entirely up to you. But if you need it, Mighty Ape Travel Insurance is there for you

Do you mind trying with a different machine (phone) and see if you have the same issue?

Hi Dryburn, what do you mean?

Valid for all Mighty Ape Policies (20% off or 25% off for Black Friday) The Insurance is underwritten by Covermore and includes: - Up to…

As it is prepaid, whenever you activate a new plan, it begins at the date of activation

Also, the team should contact you to resolve issues. Our customers are our priority

Hi Sumeet, just send an email to [email protected] and the guys there will look after you. Please give them your Cheapies name and…

Fast Plan (up to 10mb/s) - $20/month for first 6 months - then $40/month Faster Plan (up to 50mb/s) - $25/month for first 6 months - then…

I am sorry to hear that, if you DM me your details, I can have a look for you.

Hi @bbymutha thanks. Very tough question. Essentially, yes, we can do this, although instead of moving you to a new sim, we would update…

Hi Geoboi, as you are a current customer, you can't purchase it directly from the website, the team can help you with it if you contact…

Hi Geoboi, if you contact our support, they will help you, once you have the plan, you will have 3 months to activate it

hey NaughtiusMaximus, that's not good. Have you contacted our support? If not, can you message me your details and I will get support to…

We will help you out, just contact us

We will be looking after our current customers, if you contact us, we will organise that you will get the benefit.

Apologies, our system has had an address issue, so if it wasn't working please try again now. It is working now

Apologies, our system has had an address issue, so if it wasn't working please try again now

It should not take a month to get a sim, unfortunately, due to demand I think some sims took long to be received. We are looking to rectify…

Hi Dan, Can you PM me and I will organise express if need be. Don't worry, we will get you your sim card and get you connected!

Do you mind sending me your details in PM and i will organise a resend

Hi doubledipps. The sims were dispatched separately. If you have not received both sims 10 days after order please message our customer…

Apologies for the delay. As bigcheese wrote below, the sims are different and their systems differ too.

Hi Necriss, They do by regular mail, if you let our customer service team and we will send a new sim just in case.

Hi, the system now recognises your email address. If you have an email that is not a current customer that has a current plan, it will send…

2 sim cards should be shipped, if you DM me with your email, I can have a look

It should take maximum 3 work days for it to be shipped

We have had some issues on our website today, that caused some people not to purchase new plans. This issue is now fixed! Please feel free…