SimplyBroadband » user profile

Member Since 20/03/2026
Last Seen 07/05/2026
Badges 1
Location Auckland

Recent Activities

Hi Dekiwi. Thanks for sharing your experience, and sorry to hear it didn’t go as you wanted. On the transfer side, we followed the…
01/04/2026 - 10:44
We can absolutely get this sorted, @akrotohur — I’m confident of that. I’m just not able to match your forum handle to a specific…
25/03/2026 - 21:08
Hi @akrotohur and @Alan6984. Sorry for radio silence - I don't have email alerts on for posts so missed it. Alan6984 is correct. When you…
25/03/2026 - 20:13
You need to put the Promo Code in the Promo Code field. It's in the sign-up journey under 'Extra' - there is a screengrab in the terms link.
23/03/2026 - 13:40
Thanks @Alan6984 - Correct. As above. Our network uses Carrier-Grade NAT (CGNAT). We offer two alternatives if you wish to opt out. Both…
21/03/2026 - 18:33
Yup - the discount will be applied to the connection, not the speed. Likewise if you needed to go the other way, signed up for Pro but…
21/03/2026 - 18:31
Not locked in at all. 30 days notice at any time. To benefit from the full 12 month of discount you need to be connected for 12 months as…
21/03/2026 - 18:30
Yes you can move house during the 12 month period and continue with the discount applied. The discount will not 'reset' for another 12…
21/03/2026 - 12:17
It's in the sign-up journey under 'Extra' - there is a screengrab in the terms link -…
21/03/2026 - 10:55
Absolutely. Any orders need to be placed by the expiry date - March 31st. But connection or transfer date can be any date in the future…
21/03/2026 - 09:46
Afraid not. Like the timing with all sales/deals. Understand it is a bit frustrating, but the offer launched yesterday lunchtime for 11…
21/03/2026 - 08:57
SimplyBroadband was awarded a badge.
21/03/2026 - 00:50
Hi there - I think we're up to 185 or so Google Reviews now and very proud of our customer service - you can see reviews here -…
20/03/2026 - 14:26
Yes. $75 Credit as "Free Broadband" is payable as 12 x $6.25 account credit over a 12 month period. Sorry if it is confusing - followed…
20/03/2026 - 13:28
This deal is for new connections only. So if connecting a second property they can claim, but not on existing connections. We do look after…
20/03/2026 - 13:02
Get $6.25/M Credit for up to 12 Months with All New Fibre Plans from $63.59/M (BYO Modem, 30 Day Min. Term) @ Simply Broadband
Get $75 Free Broadband on your first 12 months with Simply Broadband. Available for new connections or transfers on our fibre broadband…
20/03/2026 - 12:39
SimplyBroadband joined ChoiceCheapies.
Welcome aboard!
20/03/2026 - 11:20