SimplyBroadband » user profile

| Member Since | 20/03/2026 |
|---|---|
| Last Seen | 6 hours 53 min |
| Badges | 1 |
| Location | Auckland |
Recent Activities
SimplyBroadband replied to
strangercheapie on Get $20.26 Credit a Month for Up to 3 Months ($60.78 Max) on Any New Fibre Plan (from $63.59/Month) @ Simply Broadband
You can place the order any time within the promo period? Just order online - you can book the transfer for next month. Promo is currently…
SimplyBroadband replied to
fatboyj on Get $20.26 Credit a Month for Up to 3 Months ($60.78 Max) on Any New Fibre Plan (from $63.59/Month) @ Simply Broadband
Hi there - We have a guide for that - https://support.simplybroadband.co.nz/instruction/tp-link-deco-x53-dsl-ax3000 Double check you can…
SimplyBroadband replied to
strangercheapie on Get $20.26 Credit a Month for Up to 3 Months ($60.78 Max) on Any New Fibre Plan (from $63.59/Month) @ Simply Broadband
Hi Strangercheapie - $99.99 is the Pro rate BEFORE the discount. (Updated the deal to highlight this) You will pay $79.73 for the Pro plan…
SimplyBroadband replied to
victornz on Get $20.26 Credit a Month for Up to 3 Months ($60.78 Max) on Any New Fibre Plan (from $63.59/Month) @ Simply Broadband
Hey victornz - As Wakrak said below. Discount will be applied and shown on the first 3 full months.
SimplyBroadband replied to
royalpork on Get $20.26 Credit a Month for Up to 3 Months ($60.78 Max) on Any New Fibre Plan (from $63.59/Month) @ Simply Broadband
Our Simply Broadband fibre network in New Zealand is delivered over local and international transit paths depending on routing and…
SimplyBroadband replied to
victornz on Get $20.26 Credit a Month for Up to 3 Months ($60.78 Max) on Any New Fibre Plan (from $63.59/Month) @ Simply Broadband
Plenty of orders coming in Victor so that must be a local issue I'm afraid. Give us a call if needed and one of the team can hopefully…
SimplyBroadband replied to
Jonathan126 on Get $20.26 Credit a Month for Up to 3 Months ($60.78 Max) on Any New Fibre Plan (from $63.59/Month) @ Simply Broadband
Sorry Jonathan126 - appreciate it is frustrating, but the promotion is for new sign-ups made during the offer period only.
SimplyBroadband replied to
Wakrak on Get $20.26 Credit a Month for Up to 3 Months ($60.78 Max) on Any New Fibre Plan (from $63.59/Month) @ Simply Broadband
Simply Broadband partners with Devoli. A multi award winning, specialist network provider in New Zealand. Our domestic network provides…
SimplyBroadband replied to
KameoKhan on Get $20.26 Credit a Month for Up to 3 Months ($60.78 Max) on Any New Fibre Plan (from $63.59/Month) @ Simply Broadband
We do use CGNAT. You can opt out of CGNAT and at Simply Broadband we offer two alternatives, both carry an additional monthly charge. "Out…
SimplyBroadband replied to
PiRACY on Get $20.26 Credit a Month for Up to 3 Months ($60.78 Max) on Any New Fibre Plan (from $63.59/Month) @ Simply Broadband
Afraid we are fibre plans only - Sorry!
SimplyBroadband replied to
A-deals on Get $20.26 Credit a Month for Up to 3 Months ($60.78 Max) on Any New Fibre Plan (from $63.59/Month) @ Simply Broadband
Thanks A-deals. You can see the Promo code box example here - https://support.simplybroadband.co.nz/uploads/web/elfinder/Add-Code-Simply.jpg
SimplyBroadband replied to
fatboyj on Get $20.26 Credit a Month for Up to 3 Months ($60.78 Max) on Any New Fibre Plan (from $63.59/Month) @ Simply Broadband
Correct. We don’t operate a 0800 number. Our team provides fast support via chat and our support portal or you can call our 09 number or…
SimplyBroadband posted a deal Get $20.26 Credit a Month for Up to 3 Months ($60.78 Max) on Any New Fibre Plan (from $63.59/Month) @ Simply Broadband
Back the Boys in White and Save Over $60 on Broadband - https://www.simplybroadband.co.nz/boys-in-white For as long as the All Whites keep…
SimplyBroadband replied to
Dekiwi on Get $6.25/M Credit for up to 12 Months with All New Fibre Plans from $63.59/M (BYO Modem, 30 Day Min. Term) @ Simply Broadband
Hi Dekiwi. Thanks for sharing your experience, and sorry to hear it didn’t go as you wanted. On the transfer side, we followed the…
SimplyBroadband replied to
akrotohur on Get $6.25/M Credit for up to 12 Months with All New Fibre Plans from $63.59/M (BYO Modem, 30 Day Min. Term) @ Simply Broadband
We can absolutely get this sorted, @akrotohur — I’m confident of that. I’m just not able to match your forum handle to a specific…
SimplyBroadband replied to
Alan6984 on Get $6.25/M Credit for up to 12 Months with All New Fibre Plans from $63.59/M (BYO Modem, 30 Day Min. Term) @ Simply Broadband
Hi @akrotohur and @Alan6984. Sorry for radio silence - I don't have email alerts on for posts so missed it. Alan6984 is correct. When you…
SimplyBroadband replied to
jyprin on Get $6.25/M Credit for up to 12 Months with All New Fibre Plans from $63.59/M (BYO Modem, 30 Day Min. Term) @ Simply Broadband
You need to put the Promo Code in the Promo Code field. It's in the sign-up journey under 'Extra' - there is a screengrab in the terms link.
SimplyBroadband replied to
Dan Baker on Get $6.25/M Credit for up to 12 Months with All New Fibre Plans from $63.59/M (BYO Modem, 30 Day Min. Term) @ Simply Broadband
Thanks @Alan6984 - Correct. As above. Our network uses Carrier-Grade NAT (CGNAT). We offer two alternatives if you wish to opt out. Both…
SimplyBroadband replied to
asterix on Get $6.25/M Credit for up to 12 Months with All New Fibre Plans from $63.59/M (BYO Modem, 30 Day Min. Term) @ Simply Broadband
Yup - the discount will be applied to the connection, not the speed. Likewise if you needed to go the other way, signed up for Pro but…
SimplyBroadband replied to
Alan6984 on Get $6.25/M Credit for up to 12 Months with All New Fibre Plans from $63.59/M (BYO Modem, 30 Day Min. Term) @ Simply Broadband
Not locked in at all. 30 days notice at any time. To benefit from the full 12 month of discount you need to be connected for 12 months as…
SimplyBroadband replied to
Alan6984 on Get $6.25/M Credit for up to 12 Months with All New Fibre Plans from $63.59/M (BYO Modem, 30 Day Min. Term) @ Simply Broadband
Yes you can move house during the 12 month period and continue with the discount applied. The discount will not 'reset' for another 12…
SimplyBroadband replied to
akrotohur on Get $6.25/M Credit for up to 12 Months with All New Fibre Plans from $63.59/M (BYO Modem, 30 Day Min. Term) @ Simply Broadband
It's in the sign-up journey under 'Extra' - there is a screengrab in the terms link -…
SimplyBroadband replied to
akrotohur on Get $6.25/M Credit for up to 12 Months with All New Fibre Plans from $63.59/M (BYO Modem, 30 Day Min. Term) @ Simply Broadband
Absolutely. Any orders need to be placed by the expiry date - March 31st. But connection or transfer date can be any date in the future…
SimplyBroadband replied to
Aba22 on Get $6.25/M Credit for up to 12 Months with All New Fibre Plans from $63.59/M (BYO Modem, 30 Day Min. Term) @ Simply Broadband
Afraid not. Like the timing with all sales/deals. Understand it is a bit frustrating, but the offer launched yesterday lunchtime for 11…
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SimplyBroadband replied to
Alan6984 on Get $6.25/M Credit for up to 12 Months with All New Fibre Plans from $63.59/M (BYO Modem, 30 Day Min. Term) @ Simply Broadband
Title has been updated to hopefully be clearer.
SimplyBroadband commented on Get $6.25/M Credit for up to 12 Months with All New Fibre Plans from $63.59/M (BYO Modem, 30 Day Min. Term) @ Simply Broadband
Thanks for the title revision @bigcheese
SimplyBroadband replied to
fatboyj on Get $6.25/M Credit for up to 12 Months with All New Fibre Plans from $63.59/M (BYO Modem, 30 Day Min. Term) @ Simply Broadband
Hi there - I think we're up to 185 or so Google Reviews now and very proud of our customer service - you can see reviews here -…
SimplyBroadband replied to
F armer on Get $6.25/M Credit for up to 12 Months with All New Fibre Plans from $63.59/M (BYO Modem, 30 Day Min. Term) @ Simply Broadband
Yes. $75 Credit as "Free Broadband" is payable as 12 x $6.25 account credit over a 12 month period. Sorry if it is confusing - followed…
SimplyBroadband replied to
Twomod on Get $6.25/M Credit for up to 12 Months with All New Fibre Plans from $63.59/M (BYO Modem, 30 Day Min. Term) @ Simply Broadband
This deal is for new connections only. So if connecting a second property they can claim, but not on existing connections. We do look after…
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