[Price Error] Apple iPhone 11 Pro Max $141 + 50 points or 805 Points @ Flybuys (Price Mistake)
Tomo on 29/09/2019 - 18:33
Last edited 30/09/2019 - 11:07 by 2 other users
Last edited 30/09/2019 - 11:07 by 2 other users
Moved to Forum: Original Link
Apple iPhone 11 Pro Max $141 + 50 points or 805 Points Via Flybuys
Cheapest price in NZ if you have flybuys points available =P
As this is an obvious price mistake, it likely won't be honoured but could be worth a shot
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So far my points have been returned, but no refund to my card .. & no email either
Yea what the hell I have 400 points I'll order one, expecting an error email any time soon so not holding out to getting one. Hope they flick you 50 points inconvenience blah blah.
Got a couple, Surely they have to Honour it since theyre advertising it at that price, not sure on rules and regulations over this though
- +2 votes
Nope, look up price mistakes in NZ law. Retailers do not have to honour them, and there is no entitlement to a price if it was a genuine mistake.
If they on the other hand deliberately put this price in banner ads and printed it on billboards, with no intent to honour it, thats obvious bait advertising and would likely catch the eye of the commerce commission.
What constitutes a price here if on their website it says "Points have no cash or monetary value."?
I have no idea on the value of their points, for all I know 805 points is enough for an iPhone- +2 votes
Rule for fly buys is divide them by 6 to get approximately the real world value. So 805 Points is $134.
It doesn't matter how you want to look at this, they don't have to honour this if they don't want to. If they do it'll likely be for promotional reasons (expensive promo!) or because orders begin getting sent by the fulfilment team before it's pulled
Guessing the more they see the influx of purchases someone will realise it, should have kept it on the downlow :p
- +5 votes
If you look in your Activity History it actually Isn't saying its a iPhone ive purchased its saying its a "MARBOTIC Smart Kit"
Yea just looked, same here.
Hope they don't honour that, its utter shite.
If Fly Buys actually send you a MARBOTIC Smart Kit instead of an iPhone I'm sure they'll set up a courier for you to send it back or maybe just let you keep it if you want it; and also give you a little extra Fly Buys in return. They won't be sending an iPhone to make up for it though.
Hmm same here. Didn’t get the email yet. Does it say iPhone 11 pro max in the email?
Terms & Conditions
•Your reward will be couriered to the address confirmed by you, and should arrive within 5 working days. For rural delivery please allow an additional 2-3 working days. If you are not at home when the courier calls, a card will be left in your mailbox.You may need to call the courier to make alternative arrangements for the item to be delivered.
•Once a reward has been issued, it cannot be returned or exchanged for Fly Buys Points, cash or other products. All rewards are subject to availability, Fly Buys will contact you to discuss the options in the unlikely event that it is no longer available.
•*Your reward redemption will not entitle you to any offers related to purchasing the item.
From the email I just got. .Once a reward has been issued, it cannot be returned or exchanged for Fly Buys Points, cash or other products.
Does that work both ways lol…….
Uh yeah.. good luck trying to get one. I wouldn't bother. Pricing mistakes don't have to be honoured.
How long does the confirmation email takes to arrive at your mailbox?
I am still awaiting for mine…
Got mine in 30 seconds, pretty quick. Might have cottoned on to it already so someones sunday roast is getting cold while they fix this.
I know 100% they wont honor this, just seeing what they give as an inconvenience deal.
This confirms that they won't let them go if they were hoping costumers would return them. It will be stopped before shipment.
- -1 vote
order something from noel leeming then cancel order in morning
- +2 votes
If this was collect I'd be at NL's 8am getting the bugger 1st thing, but getting delivered so too easy to cancel. Unless an industrious go getter at Apple decides to get going and send them out quick sharp.
Anyone not receive an email and nothing in reward history after placing order?
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according to the activity log… we are all getting this:
https://www.pbtech.co.nz/product/TOYMBT0003/Marbotic-Educati...- +4 votes
WOW if we do get this I'm getting married and having kids so its not wasted.
- +1 vote
Apple iPhone 11 Pro Max - 512GB in the email but MARBOTIC Smart Kit in Activity History
Does it appy to everyone?
- +1 vote
That Marbotic Smart Kit has the same product code which is 72650.
https://www.flybuys.co.nz/spend-points/marbotic-smart-kit?ou...
https://www.flybuys.co.nz/spend-points/apple-iphone-11-pro-m...
- +2 votes
The invoice in the email clearly mentions iphone 11. You get what you get invoiced for and not what changes retailer makes on website
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i hope they honour it, if not at least give my $141 back and a couple hundred extra points x
I already knew they were gonna cancel the order, but I ordered anyways hoping to get some bonus points in return for the error lol :-)
Too busy. Managed to order. Dont expect to get it. But some bonus points will suffice
Trying to place an order but keep getting "This website is under heavy load", I wonder why…lol.
Got through to payment processing and then…"There has been an error during processing. A system engineer has been informed of the issue and we will be contacting the relevant people to inform them of this issue".
Argh, I don't even have enough FlyBuys points to try either. Good luck out there… 😂
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I bought it but no confirmation email. They did take the amount from my account thou =(….hope they deliver
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im in the same boat here, ordered and money is gone from the account and the webpage says order complete. Hopefully i get a confirmation soon and receive the items ahaha
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Yeah same here… Ordered no more points and money taken from credit card, and nothing in my order history or emails 😭
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its people like you that are really gonna be a pain in their arse lol. dont (profanity) with them , its a mistake they wont lose millions of dollars. they legally dont have to complete it
i accidentally put the wrong info of my credit card so it was canceled but the points were taken wtf
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wait for 30 mins to an hour and your points will be back. They do a hold on your points if you cancel a transaction.
happened to me a few times before.
yup. 30mins later flybuy points were back. Probably get a refund tomorrow.
Oh ok, yeah funds deducted but dont think the purchase transaction went thru. Ok cheers mate
- +1 vote
Dam the website says its under heavy load… Guess I was too late..
Points are back in my account, credit card transaction still pending, but suspect this will be cancelled soon enough.
Bit of excitement for 10 mins- +12 votes
Points are not back in my account. No cancellation email. The excitement continues.
If they don't honour this I'm writing to my MP, my councilor, commerce commission, fair go, FBI, NASA and Steve Jobs.
Ironically that iPhone was probably worth $141 or 805 flybuys points anyways ;-) Hah…
- +1 vote
Alright, own up, which cheapie bought EIGHT phones
If Tomo, hadn't posted and therefore the post didn't get the 4700 clicks (at the time of comment) he may have actually got one!
“Sorry, the reward you are looking for doesn't seem to exist on the Reward Shop any more.”
Fly Buys website crashes after 'crazy' iPhone 11 deal - https://www.nzherald.co.nz/nz/news/article.cfm?c_id=1&object...
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Fly Buys reveals refund for anyone who bought the iPhone 11 Pro Max for only 805 points.
https://www.nzherald.co.nz/business/news/article.cfm?c_id=3&... - +4 votes
OP probably will win the highest vote for this month, not that I'm jealous…LOL ;)
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Good point, i didnt attempt to get it, but if i did and now had to waste my time getting a refund id downvite
any compensation? (I think due to the volume of purchases probably not)
Hi XXXXXX,
Our records show that you ordered the 512GB Apple iPhone 11 Pro Max over the weekend. You will have received an email from Fly Buys confirming this order.
Unfortunately, there was an error on our website which resulted in the incorrect number of points required for this product being displayed. As a result, we will not be fulfilling your order for the 512GB Apple iPhone 11 Pro Max.
We apologise for this error and any inconvenience that this may have caused.
We will refund in full any points and/or money that you spent on this order and you will receive a further communication from us when this refund has been completed.
Thanks,
The team at Fly Buys
-1 voteNope, despite what FlyBuys stated yesterday (Monday) in their various press releases, we did not receive,
- An apology
- Any email from them
- Points reimbursement or
- Refund / return of our money
'Did you all get an email from FlyBuys? I don't get one.' - hello1111
- +3 votes
Dayum u sound angery. You're going to receive it eventually. Working through the number of orders which made a site crash does take some time.
You guys knew it was a mistake but decided to make an order regardless, making it even harder for them to have to process it. Now you have to wait.
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