100/20Mbps Fibre Broadband $28/Month (For Eligible Households) @ Vetta Online

Email from Vetta, signups are open again.

Eligibility requirements changed and offer adjusted.

I think there may be something wrong with the eligibility checker because an address I know is eligible is not working right now.

Thanks for being part of our Local Linkup digital equity broadband service - we trust you've been enjoying your low-cost fibre broadband!

As you'll be aware, you signed up to this service during our proof-of-concept trial with Chorus, which has since concluded, and the continuation and formal productisation has been under consideration by Chorus.

I'm pleased to advise that Chorus have continued to come to the party, and Local Linkup is here to stay! 🎉

That being said, there are some things to be aware of, so it's important you read this email in full.

Going forward, the service will be changing from having two speed options, to a single option, at a new price point of $28 per month.
This is a 100Mbps download, 20Mbps upload speed plan, and comes with the same inclusions of uncapped data and an included router.

For customers currently on the 100Mbps download / 20Mbps upload Local Linkup plan:
Your price will be increasing by $2 - from $26 per month, to $28 per month, effective 20th March 2026.

For customers currently on the 500Mbps download / 100Mbps upload Local Linkup plan:
Your price will be decreasing by $2, from $30 per month, to $28 per month, effective 20th March 2026.
Your plan will also be changed to the new single 100Mbps download/20Mbps upload option.

Eligibility requirements going forward have changed, and the updated requirements can be seen on our new webpage, www.locallinkup.nz.
However, we will be maintaining your services under the existing proof-of-concept eligibility for 12 months, through to February 2027.
This means you do not currently need to meet the new eligibility requirements, and we'll reach out next year to review your eligibility under the new requirements.

Effective immediately, we have developed dedicated contact methods specifically for Local Linkup, giving you better access to our team to support you with your service.
These new contact details are:
Email: [email protected]
Phone: 03 247 LINK (03 247 5465)
Please use these contact details going forward to reach out to our team to assist as required.
If you would rather not continue with the Local Linkup service based on the above information, please reply to this email and inform our team to cancel your service, who will be able to guide you through the steps required to close off the service.

Thank you for showing your support of this service throughout the proof-of-concept trial, allowing us to get to this point and solidify a formal product into the future.

If you have any questions, please do reach out to us.

Many Thanks,
Shaun & the Vetta team