Has anyone who purchased domino's thru ShopBack on 23 Feb 2025 gotten their cashback yet? It was supposed to be approved by 24 Apr 2025 but until now it is still pending. I have raised a ticket for this but they said they are still checking with domino's.
It was a promo when domino's first came onboard in ShopBack and advertised as 100% cb so I reckon a lot of people bought this.
Hey @KiwiHunts4CheapDeals — really sorry about the delay on this one, and thanks for flagging it!
That 100% cashback promo definitely had a lot of people keen, so totally understand the concern. Let’s get this checked properly — just DM me your ticket number or account email and I’ll follow it up for you directly.
Appreciate your patience — we’ll get to the bottom of it! 🙏🍕
I wonder if it's similar to the TEMU situation where the issue isn't so much with ShopBack, but rather with the specific store.
Mine was confirmed March 12th, my second Dominos cashback(march 1st) is due to be confirmed today
Two transactions not confirmed by store
No, my Dominos order on Feb 23rd isn't confirmed either but Dominos takes a really long time to confirm their cashbacks, like 2-4 weeks after the estimated date. I bought a lot of Dominos when they first started doing cashbacks on shopback last year.
Ah thanks for the info. Didn't know they were already onboard last year. I guess not many people really pay attention to 1% cb until they promote a 100% cb.
My second one(1st Mar) was confirmed today
Awesome, glad to hear your second one’s been confirmed! Let us know if you need anything else!
I've had issues with missing transactions. Been slow to acknowledge the support request I raised two weeks ago. Still nothing.
Hey @techhit — thanks for flagging this! I’ll check in on your DM now and follow up from there. Appreciate your patience! 🙏
@gotyourback what you have to say about this