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Associatedazazqadir on 14/11/2019 - 19:54 cloudways.com (21 clicks)
Last edited 14/11/2019 - 19:58 by 1 other user
Last edited 14/11/2019 - 19:58 by 1 other user
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Hi,
I am really sorry to hear that. I am not sure why you were unable to migrate. Cloudways actually has a Wordpress migrator plugin that makes migration really easy and quick. Our support team will also provide first migration for free. I will escalate your issue with our support team. For that, please PM me your email ID that you used to signup on our platform. I will ensure that your issue is resolved swiftly :)
Again, I am really sorry that you had to experience such frustration.
I actually tried this service. I have now revoked my up-vote. They don't have real managed support, nor do they allow root access. I couldn't get a very simple Wordpress site migrated across, and their support service was not able to help.