Hi Cheapies.
Can I have your advice on this one.
Micromall solar has twice messed me around with shipping and Im wondering how to deal with their most recent request for more payment.
The first time, I purchased some panels and paid for shipping to my address.
Instead without telling me, they just shipped to a depot, and when my items didn't arrive, I had to call around before finding out what they had done. I had to then drive to the depot and pick up the panels myself, which was a mission without a trailer.
Micromall didn't apologise but just said it wasn't economical for them to ship it to me.
What blows my mind is that they never told me.
This current time, I gave them another chance. Purchased a small solar battery, just a 100ah. Paid for item AND $20.00 Shipping.
Now they email me saying they didnt charge me enough shipping and requesting a further $70.00 for shipping before they send it.
I note that both trade depot and watt cycle have free shipping, so I will not be purchasing from Micromall again.
Should I pay this shipping to just get it over with? Or ask they ship my item with the amount I have already paid?
Ask for a full refund and move on to the next supplier. Especially if they're not charging for shipping.