Kogan Mobile - Problem Accessing Voicemail?

LSemifinal on 15/09/2026 - 15:06
Last edited 15/09/2026 - 17:10

Hi there fellow Cheapies, especially for those of you on Kogan Mobile. Hope this is the right forum location.
I have not been able to access my Kogan Mobile voice mail for three days now. I have a ticket out with Kogan Tech Support - but they are not the best, and are looking into it…
When I first noticed it whenever I tried calling 121 for messages it just cut off straight away. This morning I get a voice message "Access to the number you have dialled has been restricted by your mobile service provider”
It then hangs up.

Anyone else having the same issue - or have had this in the past?

Thanks

UPDATE - Appears that calling 707 works instead of the instructed 121…
UPDATE 2 - And also 606…

General Discussion

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  • Alan6984 on 15/09/2026 - 15:20

    I haven't been with Kogan for a while now, so I can't recall, but there might be a proper number you can call to access your voicemail (as distinct from the short-code '121').

    If so, have you tried calling that instead? Might not work there either, but no harm in trying.

    • 1
    • Semifinal on 15/09/2026 - 15:23

      Thanks, good question, as far as I am aware 121 is the only number?
      https://help.koganmobile.co.nz/hc/en-us/articles/36003254999…

      • 0
      • Semifinal on 15/09/2026 - 15:32

        Well - what do you know, 707 works instead of the listed 121 that i have been using for years…. found in a random web search. hopefully this helps someone else in the future….

        • 0
        • Alan6984 on 15/09/2026 - 15:34

          Interesting though - why 707 works, but 121 doesn't.

          • 1
          • Semifinal on 15/09/2026 - 16:13

            @Alan6984: Yep - Not quite sure why this is the case. Maybe a temp blip - don't go into voicemail often - one of the rare instances i needed to!

            • 0
  • Jizah on 15/09/2026 - 16:15

    I've always used 606

    • 1
    • Semifinal on 15/09/2026 - 16:41

      Ha ha - you are right that works as well! Maybe any random 3 digit number will work!!! (must not dial 111…)

      • 0
      • Alan6984 on 15/09/2026 - 22:35

        If you dial 666 you get Vodafone….

        • 1
        • Semifinal on 16/09/2026 - 11:37

          Nice (i still call One NZ Vodafone…)

          • 0
  • Prepay Spy on 22/09/2026 - 12:53

    Appears 121 Works for me

    • 1
    • Semifinal on 22/09/2026 - 14:04

      Yes, the 121 number is now working for me as well. Not sure if it was a blip on my end or theirs…

      • 0
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