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No Success Fees for Marketplace from 10th March (Bank Transfer Removed, Service Fee for Purchases from Casual Buyers) @ Trade Me

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Trade Me is scrapping success fees — great news for sellers — but bank transfer is gone too. All payments now go through Ping at a 2.19% fee to the seller, plus buyers pay a small service fee on purchases over $20 (99c–$4.99 depending on sale price). For most casual sellers on typical transactions, the overall cost should be similar or slightly lower than before, but the loss of free bank transfer will sting those selling higher-value items where the Ping percentage adds up.


What’s changing

  • We are removing the 7.9% Success Fee for casual sellers on Trade Me Marketplace
  • Ping, our swift and secure payment option, will be offered on every listing. Ping comes with a 2.19% transaction fee for the seller.
  • While most fraudulent activities on our Marketplace are resolved quickly, in 2025 nearly all of the scams that we couldn't help resolve involved bank transfers. To enhance security, we are removing bank transfer as a payment option.
  • Going forward we will offer Ping and Afterpay as our supported payments options, while still allowing cash for those who prefer to trade in person.
  • Buyer Protection for purchases made with Ping or Afterpay will increase from $2,500 to $5,000.
  • We are introducing a Service Fee for buyers on casual listings which will be tiered based on the item’s value. This Service Fee helps keep our platform operating and ensure we can continue to provide local support.

Service Fee tiers (for Marketplace)

  • $0.00 - $20.00 = Free
  • $20.01 - $100.00 = $0.99
  • $100.01 - $250.00 = $1.99
  • $250.01 + = $4.99
  • It's calculated based on the purchase price, not including shipping.

Success Fees

  • Are motor success fees included? No, this change impacts Trade Me Marketplace only. It does not include Motors.
  • Professional sellers (or in-trade sellers) are businesses who use Trade Me as a platform to market their items. These businesses have access to a whole raft of different tools not available to casual members and a huge audience that enables them to profit off the items they sell.

Related Stores

Trade Me
Trade Me
Marketplace

Comments

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  • +3

    Interesting, they are leaving the "Cash" option, so you can still do a bank transfer by simply choosing cash…

    • +1

      But as a buyer, there is no incentive to do that because "Ping.. will be offered on every listing"
      So why risk a a bank transfer when you are protected for fraud when paying with Ping.
      Saying this as a buyer who has been scammed when transferring via bank, never had the item arrive, seller claims they sent it but has no tracking number or proof of delivery.

      • Except if over $20, the buyer pays a service fee too

        • -1

          They way I understand the new system, the buyer pays Trademe the service fee on all sales irrespective of how they pay the seller.

          • +2

            @RockCartel: What’s changing for buyers?
            We are introducing a Service Fee for casual purchases which will be tiered based on the item’s value. It averages to be about $0.99 per purchase. This fee is charged on all Ping purchases and is calculated excluding shipping costs. The fee helps keep the platform operating and means we can continue to offer you local support.

            Service Fee tiers

            $0.00 - $20.00 = Free
            $20.01 - $100.00 = $0.99
            $100.01 - $250.00 = $1.99
            $250.01 + = $4.99

    • How does this work for pick ups?
      Is Trade Me fully missing out on this if you have a buyer that pays cash on pick up?

      • $20 item for example, perhaps you pay $20 in cash but they’ll charge $0.99 on your account

  • +2

    Facebook Marketplace pressure must be on if TradeMe are doing something positive for their customers.

    I certainly do as much business as I can on Facebook to avoid giving TradeMe money.

  • +2

    AWESOME!!

  • -1

    So how much to sell a car, say around 20 to 25k?
    As a seller, what all I would have to pay?

    • +1

      From OP's post, right at the top of this page:

      Are motor success fees included? No, this change impacts Trade Me Marketplace only. It does not include Motors.

    • +1

      No, this change impacts Trade Me Marketplace only. It does not include Motors.

  • Assuming the use of ‘marketplace’ in the name is a response to Facebook marketplace.

    Like it seems quite weird to suddenly reference Trade Me as Trade Me marketplace, and almost risky given how crap and confusing the warehouse marketplace concept was.

    • +2

      I put that there because that’s how Trade Me distinguishes between everyday items vs. vehicles + jobs + real estate etc.

      I think it has been called Marketplace for a while.

    • +1

      TradeMe has different sections, Property, Motors, Jobs, Services and "Marketplace", which can be seen on trademe.co.nz.

      This only affects "Marketplace", not Property, Motors, Jobs or Services.

  • How does a seller register and receive payments via ping?

      • +1

        Thanks. How does it work with shipping if you don't necessarily know the shipping costs beforehand so can't list them (ie, because there's a pickup option, or the buyer could be from anywhere in the country so the shipping would be different depending how far it's going)?

  • +2

    I bet this is because of that guy who got scammed out of $5k buying a coffee machine off a scammer who was using a hacked account on TM. He took TM to the disputes tribunal to try and get his money back after TM did their usual thing of "not our responsibility", and in December the DT ruled in his favor. I guess TM got scared that now we have this ruling it opens the floodgates for anyone who loses money to a scammer on the platform to get their money back regardless of the payment method they used, and the shareholders wouldn't like that.

    https://www.stuff.co.nz/nz-news/360908922/dog-bone-man-who-f…

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