Extra Support for Customers Affected by Severe Weather (Repayment Deferral, Overdrafts & More) @ ASB, BNZ, Kiwi Bank

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EDIT 1:
Given the extreme weather events, a few banks are offering extreme weather support.
See below for the link for each participating banks for their services and T&Cs.

ASB - https://www.asb.co.nz/page/extreme-weather-support.html
BNZ - https://www.bnz.co.nz/contact/emergency-and-disaster-support
Kiwi - https://www.kiwibank.co.nz/help/accounts/financial-support/f…


ASB

  • A loan repayment deferral for up to 3 months. No home loan repayments are made for 3 months, but interest is still calculated and added to the loan, increasing the outstanding loan balance.
  • Interest Only for 3 months. This is where home loan principal payments are suspended, and customers make repayments to cover the interest accrued. The outstanding loan balance remains unchanged.
  • Waiver of Early Repayment Adjustment fees* when repaying a fixed rate home loan, where a home is destroyed or suffered major damage as a result of the natural disaster. *These may be waived at a reasonable level, maximum $2,500.
  • Immediate consideration of requests for emergency credit card limit increases.

Accessing Term Investment Funds:

  • ASB will waive the up to 2% interest adjustment applied to early Term Deposit breaks, i.e. our customers will receive our standard interest rate (at the time the investment was made) for the completed term.
  • ASB will waive the 0.5% break charge for early withdrawal on Term Funds.

BNZ

  • Reviewing home lending facilities on a case-by-case basis.
  • Access to temporary personal overdrafts if you require funds urgently while you wait for insurance pay-outs. Standard interest rates and credit criteria applies.
  • Access to temporary overdrafts up to $10,000 for small business customers, with no application fee. Standard interest rates and credit criteria applies.
  • Access to temporary overdrafts up to $100,000 for agribusiness, business, and commercial customers, with no application fee. Standard interest rates and credit criteria applies.

Kiwi Bank

Home loans

  • Reducing your repayments to the minimum
  • Changing to interest-only repayments
  • Repayment deferral

Investments

  • Early access to some of your Term Deposit or Notice Saver funds
  • KiwiSaver hardship withdrawal

Credit cards

  • Reducing your repayments
  • Changing your card type if your card has a higher interest rate compared to other credit cards we offer.

Everyday banking

  • You may be able to access an emergency relief loan for essential needs, up to $1,000 for up to one month at 0% p.a. interest. Eligibility criteria applies.

Related Stores

ASB Bank
ASB Bank

Comments

Search through all the comments in this post.
  • +6

    Considering banks high profits recently, this is good to see a bank giving a bit of help back into NZ

    • +1

      Noticed BNZ and Kiwi bank also offering support i have updated the post.
      Westpac offered some support last year to Hawkes bay so I wonder if they'd do the same this time.

  • -1

    Be careful with these offers folks, none of it is "free or discounted". You're still paying interest with deferrals, so the bank is better off / you're worse off, even if it does relieve cashflow stress.

    • +5

      That's false - some of it literally is a discount/waiving of fees (there's waiving of early repayment fees, term deposit break fees, a small 0% interest loan offered…)

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