Amex shop small $5 back

Has anyone had problems this year and not yet received their cash back for their promotion?

Comments

Search through all the comments in this post.
  • If you didn't immediately get an email after eligible spend then the place you shopped at probably wasn't part of the promotion.

    • I never got emails from them in the past but they almost showed up next day. This time it's been a month and still nothing but they are saying it can take up to 90 days

  • Each of mine showed in the app the day after the purchase was made

  • I had to chase one of mine after the first 3 went fine. Told them the store was clearly showing as a participant in the shop small map. Luckily I take screenshots before going so sent to them and they had to manually apply a "goodwill credit"

  • Nope, got 5x $5 back quickly this time, all within 3 days. The $5 credit for online ones like Bookme showed on the same day. I got no emails like dealhunter has suggested.

  • Got all of mine within 24 hours, and received emails for all of them.

  • Thanks everyone, messaged them and they had to put it in manually.

Login or Join to leave a comment