Mercury the power company is still attempting to charge termination fees despite their terms and conditions stating it won’t be applied.
I have had a run around from them and told repeatedly that they will charge me $300 despite their own emails and terms and conditions stating it won’t apply in my circumstance.
Please be careful, they have already had a court order and fine for this practice but still appear to be charging people.
Crooked as heck!
Many get sucked in by the "free" whiteware or electronics.
Well it depends where you live, rates are different for everyone depending on location.
I'm currently with Mercury, and have compared rates with 5 other power companies and Mercury is the cheapest.
Currently paying 23.5c per kWh (anytime), and $2.30 daily rate.
On top of that, just finished a 1 year contract where they offered $300 credit when signing up. So I've been hunting around and haven't been able to find another company offering better rates yet.
out of curiosity, where are you based? Have you tried power providers like Electric Kiwi that offer free energy at specific times?
I'm currently with Octopus Energy:
Daily charge = $1.38 /day
Peak = $0.419865 /kWh
Off-peak = $0.327865 /kWh
Night = $0.20999 /kWh
Averaging around 250~270 kWh per month.
I haven't done a comparison in a while, so not sure if I can get this cheaper elsewhere or not. So far it seems alright. Most of my usage is off-peak or night.
Auckland, city fringe. I was with Electric Kiwi some years ago, did a quick check of their rates at my address, and it's higher than Mercury's.
Perhaps my rates are due to increase after the 1 year contract has finished, not sure.
| Charge type | Current Prices | New Prices | |
|---|---|---|---|
| Daily Fixed Charge ($/day) | $2.67 | $2.86 | |
| Anytime ($/kWh) | $0.22 | $0.23 | |
| Controlled ($/kWh) | $0.16 | $0.17 |
Hamilton. I've been on a friends and family discount for 5+ years, whenever I've checked I've not seen anyone cheaper.
In Hamilton too. Contract ending in January (took advantage of six months free fibre)
| Charge type | Current Prices | New Prices |
|---|---|---|
| Daily Fixed Charge ($/day) | $1.50 | $1.50 |
| Anytime ($/kWh) | $0.2718 | $0.296 |
| Controlled ($/kWh) | $0.2136 | $0.2337 |
Daily Fixed Charge ($/day) $1.725
Weekday ($/kWh) $0.293
Night ($/kWh) $0.2026
With mercury for power, gas and Internet. Taking advantage of the 6 months free, too. They're not the cheapest for gas but it's pretty convenient having it all with them for now.
in Christchurch
In Auckland North shore,
| Charge type | Price (ex GST) |
|---|---|
| Daily fixed charge | $1.50 |
| Anytime | $0.2655 |
Mercury is part of Utilities Dispute https://www.udl.co.nz/en/our-publications-and-schemes/provid… so I'd make a complaint there https://www.udl.co.nz/en/making-a-complaint/make-a-complaint… and probably tell the Commerce Commission once it's resolved hopefully in your favour. (To be clear, I'm in no way suggesting this makes it okay.)
No offense, but I never understood why people choose them in the first place. They're one of the priciest options out there.