This is a long-running deal, but as far as I can see it hasn't been posted before. The price beat applies to both flights on competitor airlines as well as JQ flights offered at a cheaper price elsewhere.
For competitor flights, the terms are a bit finnicky - for domestic or trans-tasman flights the cheaper competitor flight needs to leave within an hour of the JQ flight you want to get on.
Where this deal shines, I reckon, are finding JQ flights on an online travel agency and trying to price beat that price. E.g. JQ has a flight from AKL to WLG for $46 ($41 with Club Jetstar, but that's irrelevant). eDreams has it for $40.89. After the price beat, that comes to $37.24. A sweet $3.65 saving on the eDreams price, and booked direct with the airline to boot!
Some practical tips:
- don't go through the normal live chat, go through the "Apply now" button from the price beat guarantee page;
- the agent will ask for a screenshot of the competitor price as well as the URL - they sometimes check this URL, but the chat interface sometimes truncates long URLs and so the operator can sometimes say that the competitor website doesn't work (or needs a URL), so you might need to politely push back (and ask to talk to the manager). just keep politely pushing;
- to upload the screenshot, they'll enable file upload via the chat interface, but you won't be able to upload until they do;
- it's not quiiiiiiite a 10% price beat because they'll charge a credit card fee when you pay (of 1.5%), and POLI doesn't seem to be available (as it seems to go through their Australian website). i've written to them about this, but expect nothing to change;
- it takes a punishingly long time for them to do the price beat, so my usual approach is to have the live chat window open to the side and keep working (but be careful to make sure the chat doesn't time out).
All in all, a punishingly long process for very modest financial gain, which is exactly what Cheapies is all about.
Deal should go well with this crop of cheap fares posted this morning by beatthatflight
Find a lower comparable fare online and we'll beat it by 10% (conditions apply)
The Jetstar Price Beat Guarantee is part of our commitment to always offer you the lowest fares we can. When you’re shopping online for flights, if you find a flight with another airline or a Jetstar flight on an eligible third party website that’s cheaper than you can get on jetstar.com, we’ll beat it by 10%. Because we’d prefer you to book and fly with us.
- It’s easy to claim your 10% Price Beat Guarantee discount
- Review the Terms and Conditions below for eligibility criteria.
- Hit the ‘Apply now’ button and fill in all your details.
- We’ll verify the comparison. If your request is eligible, you’ll need to pay for your discounted Jetstar flight straight away.
- If you’re in Japan, we’ll send your difference and 10% reduction as a voucher, which you can use now or on a future booking.
- Your itinerary will be issued when full payment is made.
Competitor flights must be:
- on another airline
- cheaper than the lowest available Jetstar Comparable Fare (defined below) on Jetstar.com on the same route – the airports of origin and destination must be identical
direct and one-way- not be a membership or frequent flyer fare. It must also not be free of cost.
- currently available to the general public, in the same currency and offered online
- offered on a website in English or Japanese for Jetstar Japan. For Jetstar Asia, the website can be in English or Chinese.
- cheaper with all the additional mandatory fees, surcharges and taxes included, excluding non-mandatory fees such as credit card fees.
- leaving later than 7 days from when you applied for the discount.
The Jetstar comparable fare must be:
- an Economy Starter fare, direct and one-way. We won’t price beat our other fares - Economy Starter Plus, Economy Starter Max, Flex, Business Class and Business Class Max fares.
- a Jetstar Airways (JQ), Jetstar Asia (3K) or Jetstar Japan (GK) flight. Qantas (QF) codeshare flights do not apply. Comparisons cannot be made between Jetstar airline.
- leaving at a comparable time to the competitor flight. Both flights must leave:
- within one hour of each other if they're domestic or flights between Australia and New Zealand
- within one hour of each other if they’re international flights within Asia
- within the same calendar day if they’re international flights (excluding flights within Asia and flights between Australia and New Zealand).
The Jetstar flight offered on an eligible third party website must be:
- currently available to the general public, in the same currency and visible online
- exactly the same flight on both jetstar.com and the eligible third party website, inclusive of all mandatory fees, surcharges and taxes, and excluding non-mandatory fees such as credit card fees
- for the same number and type of travellers (adults and children).
- same date and time of travel
- same Jetstar flight number
- an Economy Starter Fare, direct and one-way. We won’t price beat our other fares: Economy Starter Plus, Economy Starter Max, Business Class and Business Class Max fares.
- not be a membership or frequent flyer fare. It must also not be free of cost
- offered on a website in English or Japanese for Jetstar Japan. For Jetstar Asia, the website can be in English or Chinese.
- leaving later than 7 days from when you applied for the discount.
- taken directly through the third party website and must not re-direct to another site.
Your claim is ineligible if:
- prices quoted on websites do not take online bookings and payments but direct you to the site for transaction
- the flight is not available to the general public
- prices are lower as a result of an error by the third party website
- Jetstar is unable to reasonably verify price
- price is lower due to fares not including mandatory fees, surcharges and taxes.
- the flight is priced in a currency other than that of the departing country. For the Philippines, flights can be priced in Philippine Pesos (PHP) or US Dollars (USD). For Vietnam, flights can be priced in Vietnamese Dong (VND) or US Dollars (USD). For Fiji, flights can be priced in Fijian Dollars (FJD) or Australian Dollars (AUD). For Cambodia and Myanmar, flights can be priced in US Dollars (USD).
Wish knew about this few weeks back.