I received a call from a private number today claiming she is from Genesis. She knew my name, my current power provider, my address and she knew how long have I been with this provider. She was offering me a $300 welcome credit and also 12% discount every month to switch to them.
I needed to provide her my full name, my email address and my date of birth for credit check purposes. I asked where did she get my information from. She said it's from a third party company (can't recall the name), I might have completed some online surveys to give out those information. I said if you got that information from the third party, surely you will have my email address. She said unfortunately not.
I said I can give out my email address, but I'm not comfortable providing my date of birth. That's because she is calling from a private number and she can't prove that she is from Genesis. She asked if I would like to speak to her supervisor, but speaking to your supervisor still doesn't prove they are from Genesis. She tried to give me a 0800 number so that I can call her back. I asked her to send me an email from her Genesis email with her contact details so that I can call her back. She said she is not allowed to send email as the promotion is phone call only.
This could be legit but the process sounds dodgy to me (a credit check to join a power company?) And I havent even agree to join, I was merely wanting to know their daily rate etc . Has anyone come across this kind of call and are they for real?
I got a call on my esim business sim card (which I had only activated 3 months ago.(also from a lady who claimed to be from Genesis. She asked if my name was 'Jules' (that's not my name). I told her I'm not Jules to which she replied "But this is your number right?" I then said no and hanged up.
Haven't used it to sign up to anything with my business number so not sure how they got my number.
My business esim is with 2degrees and personal number with another provider