Hey all! So looking at buying a microwave and few appliances soon for elderly parents.
Previously I've had great support from Harvey Norman especially Moorhouse as any faulty kitchen appliance product under warranty just got replaced straight away.
Now, I'm not sure if that will be the case with PbTech. They sell a very small range of kitchen appliances at decent prices when on sale but can't decide if whether to buy from them because they are cheaper vs a store like Farmers.
Products that I'm looking at is exclusive to certain retailers otherwise I would have bought from Harvey Norman or Smith City etc.
I have also asked Farmers to price match but they wouldn't.
Anyone have previous experience who can advise? Would an every day appliance like microwave if becomes faulty within warranty period, would they have to "send it in" to repair/assess vs replace?