Vodafone broadband customers would have received a notice of a $6 increase per month from 29 Sep 2022. this includes people on fixed term contract.
this could be considered as a unfair contract terms for unilaterally changing price for a fixed term contract, and the citizen advice bureau suggested one could contact Telecommunications Dispute Resolution or report it to the Commerce Commission.
Vodafone had tried to insist on a early termination fee will apply if you leave them but they would happy to offer you a new fixed term contract.
in my case, my previous fixed term contract has about 6 months to run, (having $200 credit at the beginning of the contract), and to save time (rather than going through the dispute resolution or Commerce Commission), I have negotiated a new fixed term contract for another year, (at the $6 price increase), but another $200 credit. (so effectively getting $400 credit for a 18 month term) with the extra $6 per month for a year.
Just want to share renewing a fixed term contract as an option (so at least you can limit the $6 price increase to some extent).
if you wish to negotiate a new contract, please ring vodafone and directly ask to put through to the retention team (so save them).