Does anyone know if we’re able to send small boxes via Economy post or is their Rate Finder broken?
Previously i was able to send boxes bigger than the size of a shoe box from Wellington to Auckland for around $9.20 via Economy. Now when i go into the rate finder on their site, it only gives me the Courier options.
Next to Economy it says ‘Unavailable for parcels of this size’.
I’ve played around with the dimensions and even a box thats 8cm x 10cm x 10cm is unavailable to be sent via Economy but if i drop it to 7cm x 10cm x 10cm then this works and quotes at $4.20 economy rate.
The weight and value is set to the lowest on all occasions.
Any ideas on if they’ve changed their policy/criteria for Economy post?
Thanks

The economy service for large parcels (thicker than 70mm) was stopped a couple of months ago. The prices for courier were dropped to make up for this,
So in your example, it was $9.20 economy or $16 courier, whereas now it is $11.20 for the same courier option.