Try Ultraboost 21 Running Shoes for 30 Days & Return For a Full Refund (in Any Condition) @ Adidas NZ (Online Only)

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  IvInoh on 13/01/2022 - 21:56

  Anyone tried these shoes?

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  Bill on 14/01/2022 - 01:52

  seems to be quite a random thing to do. What are they going to do with the returned worn ones? They are $200+ shoes up to $370. Those that buy them are absorbing the cost of the returns. They must think that no one is going to return them or something.

  I found the link which might be useful to include in the description https://www.adidas.co.nz/help/help-ub21-returns.html

  At least it is advertised on the NZ website which provided some sense of security that they are actually advertising it although this is the first time I've heard of it.

  I can't find any Ts&Cs. I would assume they allow all members of a household to do this so you might be ordering several pairs. Also, no stating how many times you can try a different pair.

  A bit comical that they are doing this, no telling how long it will last when they receive a bunch of returns although it's worldwide, but does this mean I have to take up running now?

  Also when you book the return they will have to ship you the bag so you will be able to use them for a bit longer.

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    Wakrak on 14/01/2022 - 07:21

    Thanks for the link. I forgot to put it back in after deleting the deal version of this post.

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    Kiwi on 14/01/2022 - 07:34

    What are they going to do with the returned worn ones?

    That's what I wondered too, obviously they can't sell them as new. Do they donate them to charity like those mattress companies? Doubt it.

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      weekendwarrior on 14/01/2022 - 11:00

      Think they'll get recycled as raw materials for the next $300 shoe… they can't lose!

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    n908671 on 14/01/2022 - 10:24

    +2

    A lot of companies offer a no questions asked money back guarantee return period (just watch any infomercial ad).

    I guess they are counting on a low number of returns which is more than made up by the number of extra sales they get.

    A bit like the cash rebate schemes or via redemption offer which there's always a handful that intend to claim but never do

    • 

      bigcheese on 14/01/2022 - 10:39

      Or the 15% Price Guarantee from Mitre 10 / Bunnings.
      The number of people that do this is small and even if the item goes below cost the overall impact is negligible to total profit in the grand scheme of things.

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      Bill on 14/01/2022 - 15:05

      Most of those have a cost associated with them so they aren't completely free. Something like $19.95 for 30 days risk free trial.

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    kinetic9 on 14/01/2022 - 11:40

    Ultraboosts aren't even very good running shoes. There are much better options at that price range.

    Knowing how slow their online site takes to ship orders here, which is likely the same for processing returns, I think you'll be hard pressed to manage to abuse this and get new shoes every month anyway.

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    cosmicstarhorse on 14/01/2022 - 13:11

    Running shoe stores in America have been doing trials for a while now. The shoes themselves cost so little for adidas/nike/other manufacturers to make that they just send them to landfill if returned. Usually the store has to return to the manufacturer and sometimes they'll ask the store to slash them with a knife too. I've heard that some lightly used ones are donated but Ultraboosts are so expensive that they probably destroy all the returned ones to make sure the prices stay high.

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      Bill on 14/01/2022 - 15:09

      Yep, a lot of American companies require the destruction of unsold goods. Company policy states if you donate them it's counted as theft. The dumpster diving content on youtube is quite informative about this.

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  justaddwater on 14/01/2022 - 11:27

  "buy" one for the next cheapies meetup?

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  Is2u on 14/01/2022 - 11:41

  I used to work there and can confirm this isn’t the first time they have done this. It probably wasn’t as actively promoted, from what I remember it was a sticker that was put onto the shoe boxes to mention the offer. I’m not sure what happens to them after they get returned though as it was only offered at full priced stores which isn’t the store I worked at.

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  Bill on 14/01/2022 - 16:35

  Is the only way to return by calling them?

  Their normal return policy is

  "If a return older than 30 days reaches our warehouse, adidas cannot accept the returned items and cannot give a refund under our change of mind returns policy."

  so I guess they are doing it differently by counting the return date as the day requested.
  "Even if you book return on the last day for 30 day return period you are still eligible for a refund"

  I was unable to connect to live chat without downloading the app. Did you connect on the website or app?

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    Wakrak on 14/01/2022 - 16:48

    Website.