Return/Refund at TheMarket

Is that just me or is that because of the Christmas period that all my returns at The Market is taking forever to be refunded? My first return was back in beginning of Nov but I only got refunded few days before Christmas. I am still waiting for multiple returns to be processed, two of them are to overseas merchants so I expect those will be delayed. However, return to the local merchants shouldn't take more than a month? Or is that the norm at the market? I'll write to them but based on my last correspondence with them they are taking few days to respond to my queries.

Related Stores

The Market
The Market
Marketplace

Comments

  • +1

    It took 3 months for them to refund and take back a dented and weird banging noise making dryer. The dryer was from 1-day. I eventually got Consumer advisors involved, which I think helped.

  • +1

    I bought something and cancelled 1 minute later…refund was 'being processed' for a good two weeks before I reached out to customer service and they had to manually refund me

  • Had to wait 3 weeks for a refund for an item they never sent

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