Jetstar carry on baggage enforcement

Has anyone had experienced Jetstar carry-on baggage weight enforcement of domestic flight?

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Comments

  • Yes, I collected up all the left behind belongings the kids forgot on a school trip - the excess luggage was more than twice the airfare - it pays fo pay for extra weight if you think you will be over weight.

    • Thank you for replying! I have flown Jetstar quite a few times and never seen anyone been asked to weight their carry-on at the gate, so my bag sometimes is a little bit overweight too.

      Yesterday I received their email saying they will check everyone's baggage strictly and urge passengers to buy additional weight. I know we shouldn't be overweight, but just wonder if the email is more of an approach making people spend more money.

  • Haven't flown Jet Star but I do work at an airport and used to load aircraft with freight and baggage.

    While there are definte limits to the amount and distribution of baggage and passengers on the plane carry on baggage weight limits are more for safety reasons. Loose bags in the cabin or the overheads are potentially dangerous, so they limit the weight.

    • Thank you for replying! I have flown Jetstar quite a few times and never seen anyone been asked to weight their carry-on at the gate, so my bag sometimes is a little bit overweight too.

      Yesterday I received their email saying they will check everyone's baggage strictly and urge passengers to buy additional weight. I know we shouldn't be overweight, but just wonder if the email is more of an approach making people spend more money.

  • They weren't strict about it 5-6 years ago domestically, only internationally to/from Aus. Flew jetstar first time this year in a long time and everyone had to get bag tags

    • I flew Jetstar 4 weeks ago and didn't need tags for carry on bags.

      They didn't seem particularly strict on carry on bags, but they might just look out for heavy looking bags and weigh them. Any airline could randomly get you to weigh your carry on, the extra $$ isn't worth it, esp on Jetstar where you can pay to increase your carry on to 10KG.

      • Can we increase after booking confirmed? I only see add-on option for increasing carry-on to 14kg for $23 or adding checked luggage for $19.

  • Before Covid they were cracking down on it hard, weighing every bag - you have to go up and weight your bag and they tag it and then you go sit down. I saw it every flight and was doing many times a month. Havent travelled on them for a while as AirNZ prices have been down.

    Saying that there is 2 easy ways around it I have noticed

    Go find a seat - take out heavy stuff and leave it there (or with someone else) and then go up - get your tag and then put it back in (I have done this)

    or

    Just turn up late (but not to late) ie last in line - or wait till everyone is boarded and they just let you walk on without worrying if you have a tag or not - to be fair they dont seem to care much if you just join the line without a tag - but wait till the end they are not going to delay because of your bag weighing and all the payments etc. - I have done this numerous times also but my bag wasnt an issue, but they didnt even check it as much more interested in getting you on board

    Clearly if you are being ridiculous neither of these things might work.

    • "Go find a seat - take out heavy stuff and leave it there (or with someone else) and then go up - get your tag and then put it back in (I have done this)"

      May your 15Kg bag fall out of the overhead locker onto YOUR head. That'll learn you.

      • Yeah cause thats the reason right… safety… of course. Jetstar is all about safety, nothing to do with money right- That must be why they are pinging people at 8kg instead of 7kg right??

        Oh hold on.

        Passengers may purchase a Jetstar Flex bundle, +7kg Extra Carry-On Baggage or Business Class fare: a main item with a combined weight of no more than 14kg

        So as long as you pay extra that magically never happens anymore and is now safe again.. if your bag is under 14kg - they charge you and still let you put it in the very same place it would have been…

        Not to mention its entirely possible to have an overweight bag that goes on the floor under the seat. My laptop bag and associated is pretty much on the limit and not even full and I put that on the floor.

      • Is it ironic that an airport worker is wishing harm on its passengers? That's definitely an upvote from me!

  • It depends on your luck mate!! They send this email to almost everyone booked to fly. I always am over 7 kg on my carry on. They randomly weigh bags at the gate. In the last two years that I have flown with them not once have my bags been weighed.

    But yeah if you are unlucky they might weigh bags at the gate and you might have to end up paying for it. You can wear multiple layers of clothes/jackets while entering the aircraft and then take them off once you're in your seat.

  • If you're unlucky your overweight bag might be the cause of you or someone else being injured. Whats the gain ? Bit like not wearing your seatbelt, which might be fine most of the time but if you're unlucky and have a crash then the consequence isn't going to be nice.

    • A bit like what Meridian said - Why does paying extra money suddenly make it OK for you to take that DANGERIOUS item on the plane?

      • It doesn't - still have weight limits both for checked in and carry on baggage.

      • it you pay extra to increase the carry on maybe they put a tag on it and make you put it under your seat? (guessing).