Please note this voucher is valid for 3 months from the time of the code emailed to you and added to your account.
Get $23 Credit for $13 @ Onceit
Can the credit be counted towards shipping cost? E.g. if I want to buy something $40, shipping $5, if I have a $20 voucher and a $23 voucher will I need to pay $5 extra or just $2?
No. Shipping is excluded.
Thanks. In the example above will I be given change by way of a $3 voucher or will it be forfeited?
Vouchers = store credit
$43 store credit
$40 item = $0 + shipping / $3 remaining on your account
I cashed in all my credit on a Blunt umbrella during the sale last week, so I guess it's time to start over
Is it really the case that the vouchers have to be used within 3 months?
My last 3 I added to my account, had a 6month expiry when I loaded the code. I was expecting them to be 3 months though, so not sure.
does anyone from north island have returned something to Onceit?
I couldn't find the address 10-12 Rothwell Avenue, Albany
yep I did that, but I couldn't find the Onceit returns place lol
You have to send it to them
First time buyer of these type of credit deals. Bought Sunday, confirmation email said allow for 2 business days for code.
Aren't we supposed to have received it by now?
Got mine a day or two ago.
Thanks for the confirmation Wakrak. I had feared this would happen. They certainly didn't have trouble sending me emails on new deals though…
I had this once in the past.
They were pretty quick to repond when I got in contact though so I suggest you send them a message through the contact page.
@bigcheese: Just got my voucher now after messaging them a couple hours ago! Will know what to do in the future if it happens again.
Thanks for the help mate!
Normally within 24-48 hours. I havent received mine either. We will need to chase it up.
I just got mine. Decently fast response, hope you get yours soon! Message them through the specific order on the website is the way to go.
They're still trying to flog the free shipping voucher too.